Email
[email protected]
Send detailed guide feedback, an apparent factual correction, or a question about using the website. Including the page or topic gives useful context without needing a long introduction.
INDEPENDENT CRUISE TRAVEL GUIDE
Contact Voyage Portals
Voyage Portals is an independent English-language New Zealand travel information website for travellers planning and understanding cruise journeys. Contact us with questions about our guides, suggestions for future topics, website feedback or thoughtful corrections. We help readers navigate practical editorial information for comparing cruise experiences; we are not a cruise line or booking operator.
For a detailed message, use the enquiry form. A clear subject and the relevant guide page or topic can help us understand your note.
CONTACT WAYPOINTS
Choose a direct contact route
Use the channel that suits the detail you want to share. Each route reaches the same independent editorial site.
Phone
+64 9 889 4316
Telephone is available for visitors who prefer to make contact by voice. Please note that Voyage Portals does not provide live travel support, bookings or cruise-line customer service.
Postal address
Auckland 1010,
New Zealand
Correspondence reference
27 Quay View Lane,Auckland 1010,
New Zealand
This address is provided for correspondence and location reference. It does not indicate walk-in service, appointments or a public visitor centre.
When your enquiry needs several details, a page reference or a fuller explanation, the enquiry form gives you room to set out the context clearly.
Editorial guidance
Send an enquiry
Use this form for editorial questions, corrections, feedback and help navigating Voyage Portals guides. If it is useful, include the guide title, page topic or the information you have already reviewed. Share only the details needed to understand your enquiry.
EDITORIAL BOUNDARIES
What we can help with
Clear scope helps direct each message to the right place and keeps independent guidance distinct from current cruise operations.
Guide and website questions
Ask about how to use Voyage Portals content, suggest a useful topic, report a broken link or flag an apparent issue. You can also explain what you were trying to find when reading about ships, cabins, dining, onboard facilities, destinations, ports or itineraries. This is general editorial support, not personalised travel consulting.
Bookings and current cruise operations
Voyage Portals is not a cruise line or booking operator. Cruise schedules, ship facilities, prices, itineraries and inclusions can change. For current availability, booking decisions or operational questions, confirm the relevant information directly with the cruise line or an authorised travel provider before booking.
Verified ship information
Thoughtful corrections are welcome. Please identify the page, ship, destination or statement you are referring to and, where possible, include reliable source context. Reported information is not treated as verified until it can be reviewed; factual ship content is kept distinct from general editorial advice.
PREPARE YOUR NOTE
Make your message useful
01
Name the guide or topic
When it applies, mention the Voyage Portals page or subject you mean: perhaps a cruise ship, cabin category, dining, onboard facility, destination, port, shore excursion, cost, packing, embarkation or first-cruise planning topic. A page title or URL is helpful when reporting an issue, but it is not required.
02
Explain what you need
Describe the question, correction or feedback in a few clear sentences and mention what you have already reviewed. For a possible inaccuracy, explain what appears incorrect and why. For a navigation issue, say what you were trying to find so the context is easy to understand.
03
Leave out unnecessary sensitive details
Ordinary guide questions and website feedback do not need personal booking references, payment information, passport details, health information or travel documents. Keep your message focused on the information you want reviewed or understood, and only share details genuinely necessary for that purpose.
Practical caution: do not send financial, passport or health information through this form.
A clear, contextual message is easier to assess, especially where facts may change over time. Schedules, facilities, prices, itineraries and inclusions still need current confirmation from the relevant provider. Return to the enquiry form.
VERIFIED INFORMATION
Editorial information and verification
Use our guides as practical, independent support for understanding cruise choices, while treating changeable operational details as information to confirm before decisions are made.
Planning content for comparison
Our independent planning content helps visitors understand choices around cruise ships, cabin categories, dining, onboard facilities, entertainment, destinations, itineraries, ports, shore excursions, costs, packing, embarkation and first-cruise preparation. It is designed to support comparison and planning, not to replace current provider information or offer a personalised recommendation.
Marked factual content
Ship-specific factual content is presented distinctly with source context and update information where available. That marker shows the difference between a checked fact and general advice; it does not freeze time-sensitive operations. Current schedules, facilities, prices, itineraries and inclusions should still be checked with the cruise line or authorised travel provider.
Cruise schedules, ship facilities, prices, itineraries and inclusions can change. Travellers should confirm current information directly with the cruise line or authorised travel provider before booking.
FINAL CHECK
Before you send
Your contact details are correct
Check that your name and email address are accurate so any reply can be directed to the right place. No phone number or additional identification is needed.
Your subject explains the topic
A meaningful subject can show whether your message concerns a guide, a correction, feedback or a website issue before the full message is read.
Your message has useful context
Mention the relevant guide or topic and explain the question or issue clearly. A URL or source can help, but neither is mandatory.
Current travel details are confirmed elsewhere
Voyage Portals is not a cruise line or booking operator. Confirm current cruise operations and booking decisions directly with the cruise line or authorised travel provider.
Ready to write? Your message can be sent from the form above.
Go to the enquiry formVoyage Portals is independent and helps New Zealand travellers understand cruise options through practical editorial guidance. We do not operate cruises or take bookings, so guide and site questions are the most useful reasons to contact us.
Cruise schedules, ship facilities, prices, itineraries and inclusions can change. Travellers should confirm current information directly with the cruise line or authorised travel provider before booking.